ANSWERS TO YOUR QUESTIONS

Shipping Information

What's the cost of shipping?
Both our monthly t-shirt club and one time t-shirt purchases are charged a flat rate of $4.99.
When will you ship my order?
Our shirts are custom designed and made to order and typically ship within a week after your order is placed.
How long will it take to arrive?
Orders typically take 4-10 business days to arrive once shipped. Tracking will be provided by email once your order's shipping labels are printed.
Where do you ship?
At this time we only offer our products within the US.

Payment Information

Do I have to pay sales tax?
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. 
When will I be charged?
Your account will be charged within 24 hours of completing checkout.

Orders and Subscription Management

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.
Can I change my subscription?
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you may skip a month, pause your boxes, or cancel your subscription. You can also access the "Subscription" option from your order confirmation email.
How do I track an order?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.
What comes in the shipment?
Each month, you will receive a unique, custom designed character to delight your little ones.